Privacy Policy

This Cookies & Privacy Policy explains how the Technical Association of the European Lubricants Industry (Association Technique de l’Industrie Européenne des Lubrifiants, “ATIEL”) collects, generates and uses personal information in connection with this website and our services.

1. Background

1.1 ATIEL, with its registered office at Boulevard du Souverain 165, 1160 Auderghem, Belgium, collects and uses certain Personal Data. ATIEL is responsible for ensuring that it uses that Personal Data in compliance with applicable data protection laws.

1.2 At ATIEL, we respect the privacy of our members and visitors, and we are committed to keeping your Personal Data secure. This Cookies & Privacy Policy governs ATIEL’s handling of Personal Data in the course of carrying out our activities.

1.3 We use the following definitions in this Cookies & Privacy Policy:

“ATIEL”, “we” or “us” means the Technical Association of the European Lubricants Industry (Association Technique de l’Industrie Européenne des Lubrifiants).

“Cookie” means a small file containing a limited amount of information that is sent to a website user’s browser by a web server and stored on the user’s device.

“Personal Data” means any information relating to a living individual who can be identified from that information, either alone or together with other information held, or likely to be held, by ATIEL or its representatives or service providers. In addition to factual information, Personal Data may include opinions about an individual and indications of the intentions of ATIEL or another person in relation to that individual.

2. The Types of Personal Data We Collect

2.1 Many of the services offered by ATIEL require us to obtain Personal Data about you. We may collect and process the following categories of Personal Data:

Information You Provide to ATIEL

This includes information that you provide directly to us. The nature of the services you request will determine the type of Personal Data we may ask for. This information may include:

• Basic Personal Data, such as your first name, surname, job title, company name, company email address, business telephone number, business address, city, postcode and country.
• Any information you choose to share with us through ATIEL’s website or by other means that may be considered Personal Data.

Information We Collect or Generate About You

This includes Personal Data provided to or exchanged with us during interactions relating to ATIEL’s services or other communications with us.

Cookies

When you visit this website, Cookies may be used to collect technical information about the services you use and how you use them. Further information about the Cookies used by ATIEL is provided in section 9.

Anonymised Data

In addition to the categories of Personal Data described above, ATIEL may process anonymised information that is not linked to an identifiable individual.

3. How We Use Your Information

3.1 Your Personal Data may be stored and processed by us for the following purposes:

• To review and improve the information provided on this website, ensure that it is user-friendly and help prevent service disruptions or cyberattacks.
• To allow you to use and access the functionality provided by this website.
• To assess your application for ATIEL’s services, including membership, where applicable.
• To provide you with ATIEL’s services.
• To establish and manage ATIEL customer or member records.
• To invite you to events organised by ATIEL, its partners or its members.
• To manage your attendance at those events.
• To understand feedback about ATIEL and its services.
• To provide information about the use of ATIEL’s services quickly and easily.
• To communicate with you about ATIEL’s services or other relevant information.
• To understand your needs and interests.
• To manage and administer our organisation.
• To comply with, and assess compliance with, applicable laws, rules, regulations, internal policies and procedures.
• To administer and maintain databases containing Personal Data.

3.2 When we use Personal Data, we ensure that our use complies with applicable law, including the General Data Protection Regulation (“GDPR”). The law permits or requires us to process Personal Data in a variety of circumstances, including where:

• Processing is necessary to perform our contractual obligations to customers or members.
• We have obtained your consent.
• We must comply with legal or regulatory obligations.
• Processing is necessary to establish, exercise or defend our legal rights, including in connection with legal proceedings.
• Processing is necessary for our legitimate interests, including:
  • Managing and administering our activities effectively and efficiently.
  • Maintaining compliance with internal policies and procedures.
  • Overseeing compliance with the ATIEL Code of Practice and Compliance Policy.
  • Promoting our activities and those of our members.

3.3 We take steps to ensure that Personal Data is accessed only by ATIEL officials who need access for the purposes described in this Cookies & Privacy Policy.

4. Disclosure of Your Information to Third Parties

4.1 We may share your Personal Data with ATIEL members for the purposes described above.

4.2 We may also share your Personal Data outside ATIEL and its members for the following purposes:

• With our business partners. For example, this may include intermediaries who introduced you to ATIEL. Personal Data will only be transferred to business partners that are contractually required to comply with appropriate data protection, privacy and confidentiality obligations.
• With third-party agents and contractors that provide services to us. This may include ATIEL’s accountants, professional advisers, IT and communications providers and debt-collection service providers. These third parties will be subject to appropriate data protection obligations and may use your Personal Data only for the purposes described in this Cookies & Privacy Policy.
• Where required by law. This may include situations in which we are required to disclose your Personal Data to comply with a legal obligation, including tax-reporting requirements or disclosures to regulators, or to establish, exercise or defend our legal rights.

5. International Transfers of Personal Data

5.1 ATIEL carries out its activities globally. Our members and operations are located in different countries. As a result, we may collect and transfer Personal Data internationally, including to locations outside your jurisdiction.

5.2 Where we transfer your Personal Data to a country outside the European Economic Area (“EEA”), we will take steps to ensure that it is protected and transferred in accordance with applicable legal requirements. These measures may include:

• Transferring Personal Data to a country that the European Commission has recognised as providing an adequate level of protection.
• Entering into contractual arrangements based on standard contractual clauses approved by the European Commission.
• Relying on another legally permitted transfer mechanism.

5.3 You may obtain further details about the safeguards applied when your Personal Data is transferred outside the EEA, including copies of relevant standard contractual clauses, by contacting us using the details provided in section 10.

6. How We Safeguard Your Information

6.1 We have controls in place to maintain the security of our information and information systems. Files and documents stored in our databases are protected by safeguards appropriate to the sensitivity of the relevant information. Access controls, including restricted access, are applied to our computer systems. Physical access to areas where Personal Data is collected, processed or stored is limited to authorised officials.

6.2 As a condition of their engagement, ATIEL officials are required to comply with all applicable laws and regulations, including data protection laws. Access to sensitive Personal Data is limited to officials who need it to perform their duties. Unauthorised use or disclosure of confidential information is prohibited and may result in disciplinary action.

6.3 When you contact an ATIEL official or representative about files or documents concerning you, you may be asked to provide proof of your identity. This safeguard is intended to ensure that only you, or someone authorised by you, can access your information.

7. How Long We Keep Your Personal Data

7.1 The period for which we retain your Personal Data will vary and will be determined by the following criteria:

• The purpose for which we use it. ATIEL will retain the Personal Data for as long as necessary to fulfil that purpose.
• Our legal obligations. Applicable laws or regulations may require us to retain Personal Data for a minimum period.

8. Your Rights

8.1 Where we collect, use or store your Personal Data, you may have the following rights. In most cases, these rights can be exercised free of charge:

• The right to obtain information about the processing of your Personal Data and to access the Personal Data that ATIEL holds about you.
• The right to withdraw your consent to the processing of your Personal Data at any time. ATIEL may nevertheless continue processing your Personal Data where another lawful basis applies, such as compliance with a legal obligation.
• In certain circumstances, the right to receive Personal Data in a structured, commonly used and machine-readable format and to request that we transmit that data to a third party where technically feasible. This right generally applies only to Personal Data that you provided directly to ATIEL.
• The right to request correction of inaccurate or incomplete Personal Data.
• The right to request erasure of your Personal Data in certain circumstances. In some cases, ATIEL may be legally entitled or required to retain the information.
• The right to object to, or request the restriction of, our processing of your Personal Data in certain circumstances. In some cases, ATIEL may have lawful grounds to continue processing the information.
• The right to lodge a complaint with the relevant data protection authority if you believe that your rights have been infringed.

8.2 You can exercise your rights by contacting us using the details provided in section 10.

9. Cookies

9.1 This section applies whenever you use this website. Where required, your consent to the use of Cookies will be requested through the website’s cookie banner.

9.2 Where we collect Personal Data through Cookies, we process it in accordance with this Cookies & Privacy Policy. The website may also record non-personal information, such as the number and duration of visits and user preferences. This information is used to improve the website and its functionality, including by displaying information based on users’ interests.

ATIEL may receive anonymised summaries that do not identify individual users. Once data has been properly anonymised, it can no longer be used to identify an individual user.

9.3 ATIEL makes reasonable efforts to keep information about the Cookies used on this website up to date. However, because websites, internet technologies and third-party services change over time, the information provided may not always reflect every Cookie currently in use.

Some Cookies are necessary for the website to function correctly. If your browser is configured not to accept Cookies, certain website features may not operate properly.

10. Questions and Concerns

10.1 If you have any questions or concerns about ATIEL’s processing of your Personal Data or this Cookies & Privacy Policy, please contact us using the following details:

ATIEL ASBL
Rue Belliard 40
1140 Brussels
Belgium

Email: info@atiel.eu

We aim to resolve privacy-related questions and concerns promptly and effectively. If you are not satisfied with our response, you may raise your concerns with the relevant data protection authority in your jurisdiction.

For Belgium, the relevant authority is:

Autorité de protection des données / Gegevensbeschermingsautoriteit
Rue de la Presse 35
1000 Brussels
Belgium
Telephone: +32 (0)2 274 48 00
Email: contact@apd-gba.be
Website: www.autoriteprotectiondonnees.be/contact